Accelerate B2B Sales with Seamless Digital Commerce
Give your business customers a consumer-like online buying experience with Salesforce B2B Commerce – driving higher sales and long-term loyalty.
Service Overview
Salesforce B2B Commerce empowers companies to sell products and services to other businesses through a rich self-service online storefront. It allows wholesalers, manufacturers, and distributors to streamline purchasing processes, automate routine sales tasks, and meet modern buyer expectations. As B2B buyers increasingly shift to digital channels (over half of B2B revenue is expected to come from online in the next two years), this solution is essential for staying competitive and growing revenue.
Personalized Storefronts
Tailor the experience for each buyer with custom catalogs and pricing, and let customers place orders 24/7 through an intuitive portal
Quick Reorders & Bulk Ordering
Enable one-click reorders and bulk order templates so your clients can easily restock with minimal effort
Smart Search & AI Recommendations
Help buyers find what they need faster with intelligent search and product recommendations that boost upsell opportunities
Seamless Integration
Connect your e-commerce seamlessly with Salesforce CRM, CPQ, and ERP systems, ensuring real-time stock visibility
Specialized B2B Commerce Features
Our expertise extends to specialized Salesforce B2B Commerce features that drive additional value for your business:
LWR Migration
Upgrade to Lightning Web Runtime for improved performance, SEO capabilities, and modern development experience
ERP Integration
Connect your B2B Commerce platform with ERP systems for real-time inventory, pricing, and order management
CPQ Integration
Seamlessly integrate with Salesforce CPQ for complex pricing, quotes, and product configurations
Payment Gateway Integration
Connect with popular payment processors for secure, flexible B2B payment options
Why WNC
Salesforce-certified Experts
Our team includes certified B2B Commerce specialists with hands-on experience in implementing Salesforce commerce solutions
Industry-specific Experience
We've implemented B2B Commerce for clients in manufacturing, wholesale distribution, and high-tech, so we understand complex pricing and large catalogs
End-to-end Services
From initial strategy and UX design to integration and ongoing support, we handle the entire project lifecycle
Proven Success
Our client successes speak volumes – we've helped businesses launch B2B portals that quickly grew adoption and revenue
Our Impact
100+
B2B Commerce Implementations
60%
Average Increase in Online Orders
50%
Reduction in Order Processing Time
Core Benefits & Outcomes
Our salesforce b2b commerce services deliver measurable improvements to your business. Here's what you can expect:
Increased Sales & Loyalty
Provide an engaging online buying experience that encourages repeat purchases and larger order sizes
Efficiency & Cost Savings
Automate manual order processes and customer inquiries, freeing up your sales reps for higher-value tasks
Faster Sales Cycles
With self-service ordering and instant access to product info, customers can move from inquiry to order in minutes
Data-driven Decisions
Every online interaction is captured, giving you rich data on buying patterns for forecasting and personalization
Our Approach
We follow a proven, collaborative approach to ensure your salesforce b2b commerce initiative delivers results:
Discovery
We begin by understanding your business model, sales processes, and e-commerce goals through workshops and interviews
Design
We design the solution and user experience – from catalog structure and pricing rules to the look-and-feel of your storefront
Development
Our consultants build and configure the B2B Commerce solution in Salesforce, including catalogs, pricing tiers, and integrations
Testing
We rigorously test the system with real-world scenarios and conduct user acceptance testing with your team
Deployment
We launch the solution, coordinating with your IT and business teams, assisting with data migration and training
Support
After deployment, we provide ongoing support and continuous improvements to ensure long-term success
Success Stories
Industrial Supplies Company
Challenge
Relied on phone and email orders, which led to slow quotes, order errors, and frustrated customers
Solution
Implemented Salesforce B2B Commerce with customer-specific pricing and real-time inventory lookup, integrated with existing CRM
Results
Within six months, online orders grew to 60% of all purchases, order processing time was cut in half, and manual errors dropped sharply
"The B2B Commerce portal transformed our sales process. Now 60% of our orders come through online, and our customers are thrilled with the convenience. WNC guided us through every step of the journey."
— CTO, Industrial Supplies Company
Manufacturing Equipment Distributor
Challenge
Complex product catalog with thousands of SKUs and customer-specific pricing made ordering difficult and error-prone
Solution
Deployed B2B Commerce with advanced search, guided selling, and ERP integration for real-time inventory and pricing
Results
Customer satisfaction increased by 40%, sales team productivity improved by 35%, and average order value grew by 25%
"Our customers can now easily find and order the right products without calling our sales team. The integration with our ERP ensures they always see accurate pricing and inventory information."
— VP of Digital, Manufacturing Equipment Distributor
Resources & Insights
5 Strategies to Maximize ROI with B2B Commerce
Learn practical tips to boost online sales and streamline operations using Salesforce B2B Commerce
Read moreThe ROI of Salesforce B2B Commerce Cloud
An in-depth look at the economic benefits of B2B Commerce, including case study data on cost savings and revenue growth
Read moreDriving Digital Transformation in B2B Sales
An on-demand webinar featuring a live demo of Salesforce B2B Commerce and success stories
Read moreReady to transform your business?
Let's discuss how our salesforce b2b commerce services can help you achieve your goals and drive measurable results.
Related Services
Start the conversation.
Contact us today to learn how we can help you achieve your goals with our salesforce b2b commerce services.
Featured Customers
Major US Bank
Transformed digital banking platform resulting in 35% increase in customer engagement and 20% reduction in operational costs.
Global Insurance Provider
Implemented AI-driven claims processing system that reduced processing time by 60% and improved accuracy by 40%.
Investment Management Firm
Developed data analytics platform that provided real-time insights, leading to 15% improvement in portfolio performance.